AUSPHONE gives everyday Australians a clear, honest quote on their next phone upgrade — plus the guidance to actually make a smart decision. No jargon, no pressure, just straight answers.
From your first question to the day your new phone arrives, AUSPHONE handles the parts that usually slow people down — quotes, carriers, transfers and everything in between.
Tell us your current phone and condition, and we'll give you a clear trade-in figure plus the best upgrade options available right now — across plans, brands and budgets.
Confused by storage sizes, eSIMs, or whether you actually need the Pro model? Our team talks you through it in plain English so you only pay for what you'll use.
We help you trade in your old handset, compare carrier plans, and move your number and data across — so your upgrade day involves zero downtime.
We compare data, call and roaming inclusions across Telstra, Optus, Vodafone and the smaller networks, so your new phone lands on a plan that actually fits how you use it.
Photos, contacts, apps and messages move across to your new device while we're on the phone with you — no lost memories, no starting from scratch.
Cracked screen or dying battery? We'll give you a straight answer on whether a repair makes sense or whether your money's better spent on a new handset.
Most upgrades fall apart somewhere between "I should get a new phone" and actually owning one. Here's the simple path we walk every customer through.
Use the quote tool or call us with your current phone's model and condition.
We give you a real trade-in value and matching upgrade options within minutes.
Outright purchase, plan upgrade, or trade-in credit — pick what suits your budget.
Data transfer, number porting and trade-in pickup are sorted by our team, not you.
Give us a call with your current phone's model and condition, and one of our upgrade specialists will give you a tailored trade-in quote on the spot — no forms, no waiting.
Use the live estimate tool above to get a feel for your number, then call to lock it in.
Mon–Fri 8am–7pm, Sat 9am–2pm AEST. Most callers walk away with a firm quote in under five minutes.
Call now for your quote →AUSPHONE started with a simple frustration: getting a straight answer about a phone upgrade in Australia took far too long. Carrier stores pushed their own plans, comparison sites buried the fine print, and trade-in values changed depending on who you asked.
So we built a service that does one thing properly — honest upgrade quotes, explained by real people, with the trade-in and switching handled for you. We work across all major Australian carriers and phone brands, and we don't take kickbacks for steering you toward one over another.
Whether you're upgrading for the first time in years or you swap phones every September, our job is to make sure you end up with the right device, at the right price, with none of the runaround.
We don't earn more for pushing one brand or carrier over another, so the advice you get is about what suits you — not our margins.
Every call is answered by someone in Australia who actually knows phones — not a script, not an offshore call centre reading from a screen.
Most quotes are given in under two minutes, and the switch itself — data, number, trade-in — is handled by us, not left for you to sort out.
Got a question before you commit? Call or email our Australian-based team and we'll get back to you — usually the same business day.